Returns & Exchanges
At Alan Paine, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, you can return them within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Ensure all items are in their original, unworn condition with tags attached, and safely pack them in the original shipping box or a secure alternative.
Attach the Label
Print your prepaid shipping label from the portal or use the QR code provided at your local drop-off point to secure the return postage.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing